Dispute Resolution Services Involving REALTORS^®

The Code of Ethics is designed to establish a public and professional consensus against which the practice and conduct of REALTORS^®  may be judged.  REALTORS^®  in joining a Board signify their intention to abide by the Code and thereby enhance the public and professional image of themselves and all other REALTORS^® .  Adherence to the Code is the first great bond between REALTORS^®  locally and throughout the country, and is an obligation voluntarily accepted by them to ensure high standards of professional conduct to serve the interests of their clients and customers.

The Greater Harrisburg Association of REALTORS^®, supported by the Pennsylvania and National Associations, has the awesome responsibility of fostering awareness, understanding and appreciation for the duties and obligations the Code imposes on those who accept it as their guide to professionalism.  A corollary duty of the Association is to receive and resolve complaints alleging potentially unethical conduct by REALTORS^® .

The Greater Harrisburg Association of REALTORS^®  is firmly committed to comprehensive education of REALTORS^®  and the public about the Code and the protection it affords, and also to vigorous, fair and uniform enforcement when complaints are brought against members.

To obtain a copy of the Code of Ethics please click here.

To obtain an Ethics Complaint Form please click here.

For information about filing Ethics Complaints and Arbitration Requests click here.

Dispute Resolution Services For Buyers and Sellers

Although the vast majority of real estate transactions close without incident, the possibility that a problem or dispute will occur cannot be eliminated. Generally, these difficulties are successfully resolved through normal channels of communication and negotiation and your REALTOR^® can provide valuable assistance in this regard. Occasionally, a dispute arises which cannot be resolved and in the past when this happened, the only recourse was to litigate. This meant court costs, attorney fees, and often long delays. Now, an alternative is available – Mediation – through the Greater Harrisburg Association of REALTORS^® Real Estate Dispute Resolution System.

For information about the mediation process click here.

Please read the information at the above link prior to completing the mediation forms. The "Request to Initiate Mediation Form", Mediator Form, and $20 must all be received in order to start the process.

To obtain a copy of the Request to Initiate Mediation click here.

To obtain a copy of the Mediator Form click here.